ServiceNow Service Portal Advanced

Description

This two‑day interactive course takes attendees on a Service Portal and Widget development deep‑dive. Participants learn how to use their existing AngularJS, Bootstrap, CSS, HTML, and ServiceNow API (JavaScript) skills to create custom Widgets and advanced Search Sources.

You will…

• Review the Widget Editor.
• Discuss Widget development strategies.
• Learn how to use built‑in AngularJS directives, services and ServiceNow’s Service Portal APIs.
• Explore Widget properties.
• Develop their own custom Widgets.
• Learn which 3rd party libraries and resources are installed in the platform.
• Develop re‑usable Widget Dependencies, Angular Providers, and Angular ng‑templates.
• Discuss how to embed a Widget in another Widget.
• Review different ways for Widgets to communicate with one another.
• Explore how Widgets send/receive information.
• Script custom Search Sources.

These objectives are achieved through a combination of demos, lecture, and group discussions. Lab exercises woven throughout the class walk students through practicing every technique discussed.

Who should attend

This course is designed for pro‑code System Administrators and Application Developers who want to learn how to develop advanced Service Portals components. You will be expected to script !

Prerequisites

Completion of the following ServiceNow courses:

• ServiceNow Fundamentals
• ServiceNow Scripting Fundamentals
• ServiceNow Service Portal Fundamentals

6+ months of hands‑on ServiceNow administration experience

Basic understanding of:

• AngularJS
• Bootstrap
• CSS
• HTML
• JavaScript

Training details

• Two consecutive working days (9.00 am till 5.00 pm)
• Location: Rijswijk
• Cost: €1.250,00 (ex. VAT)
• Includes: lunch and training material (English)
• Bring your own laptop
• Excludes: exam (this courses does not offer certification)
• Cancellation and rescheduling policies apply