ITIL® Service Offerings Agreements (SOA)

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Beschrijving

Good e-Learning is an award-winning online training provider, delivering market-leading digital courses to business and IT professionals around the globe.

Our fully-accredited online courses have won a significant amount of acclaim in recent years. We won the 'Outstanding Certification Product' prize at The Open Group Awards 2018, along with the 'Best Online Corporate Training Provider' award with CV-Magazine. More recently, Course Conductor awarded us the titles of 'ITIL Leader' and 'ITSM Leader'.

Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services.
The ITIL Service Offerings and Agreements Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management.
This course will provide you with a good understanding of Service Offerings and Agreements principles, its processes and other aspects within the capability stream.
Our course has been fully accredited by PEOPLECERT, who are licensed by AXELOS as an Examination Institute…

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Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: Service Oriented Architecture (SOA), ITIL Overzicht, Microservices, Projectmanagement en ITIL Service Manager.

Good e-Learning is an award-winning online training provider, delivering market-leading digital courses to business and IT professionals around the globe.

Our fully-accredited online courses have won a significant amount of acclaim in recent years. We won the 'Outstanding Certification Product' prize at The Open Group Awards 2018, along with the 'Best Online Corporate Training Provider' award with CV-Magazine. More recently, Course Conductor awarded us the titles of 'ITIL Leader' and 'ITSM Leader'.

Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services.
The ITIL Service Offerings and Agreements Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management.
This course will provide you with a good understanding of Service Offerings and Agreements principles, its processes and other aspects within the capability stream.
Our course has been fully accredited by PEOPLECERT, who are licensed by AXELOS as an Examination Institute for IT Service Management. ITIL® is a registered trademark of AXELOS Limited.

How to get certified

  • It is a complex multiple-choice exam with 8 scenario-based questions
  • There is a time limit of 90 minutes to complete the exam
  • The exam is closed book, with only the provided materials being permitted for use
  • The pass mark for the exam is 70%: you must get 28 out of 40 questions correct
  • Successfully passing the exam will earn delegates 4 credits towards ITIL Expert level

In countries where English is a second language, the time allocated for the exam is extended to 120 minutes

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Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.

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