Training Cultural Awareness - How to become more culturally aware - Open Group - 7 weeks

Training Cultuureel bewustzijn / Interculturele Communicatie

Summary

Do you regularly communicate with people from different cultural backgrounds for your
work? By building awareness and developing practical skills, this online training will help you to communicate more effectively.

Description
Have you ever been offended by something your international colleague seems to think is
normal? Do you ever feel offended by something a colleague from another country seems
to think is normal? When working as a part of an international team, tension can build up
and be unexpected. People from different (cultural) backgrounds have differing norms and
values, which others can often find confusing. So how do you deal with this?

In this training you will work on developing cultural awareness, recognising culturally
different behaviour and regulating your own reaction to it. In this way, you can prevent
misunderstandings in communication and develop an open mindset, ensuring that culturally challenging situations will no longer distract you from your work.

We also offer this course as a group course for example a group of colleagues. Please
contact us for options and pricing.

This training is interactive and practically oriented. We encourage you to apply learning
points you encounter in the online training directly into the workplace as well as to coming up with your own cases.

Practical information:
- Group training: 4 - 8 participants
- Online
- Study load 11.5 hours: 5.5 hours with trainer in the virtual classroom and 6 hours of online
learning (1.5-2 hours per week).
- This training is in English.

Participants profile
For this training, participants need to be academically minded (≥ HBO) and have an intermediate language level of English (≥B1).

Learning goals
In our online or face-to-face training, we help participants gain new perspectives on working in an international world. Develop cultural self-awareness and control your emotions so that you develop competences aimed at creating effective communication. This will help bridge cultural gaps. By developing your personal skills, you will be better equipped to work well with your colleagues.

Method
This course combines three forms of learning. In this way, you are challenged and encouraged to learn in as many different ways as possible.

• Lessons with a trainer: you follow the lessons in a group with other students. The lessons take place via the virtual classroom.
• E-learning: varied assignments on our online platform, at your own pace.
• Social learning: learning from and with others, just like in real life. You do this with a buddy and are guided by a mentor.

What is Social Learning?
With our unique Social Learning approach, in addition to several sessions with the trainer,
you will work on giving and receiving feedback. In addition, you will make and discuss assignments with a buddy, one of your fellow students. This way of learning has been shown to help you master what you learn better and faster. The benefits?

• Exchanging experiences with other professionals;
• Becoming aware of the effect of your behaviour and what you can do differently;
• Varied forms of training: e-learning, buddy assignments, online feedback and guidance and group lessons;
• Applying what you have learned immediately using your own experiences.

Program
- What is culture and how does it work?
- Explore your own cultural profile
- Intercultural challenges
- Dealing with cultural stress and continuing to work together effectively

Workload indication: 1.5 to 2 hours per week.
- Open group training
- 1 hour kick-off session
- 3 x 1,5 hours virtual group session
- 6 hours of online training: e-learning + social learning (sessions with your buddy)
- Online feedback from your trainer

Scheduling information
In case of an incompany course, we try to take into account as much as possible the availability of the course participants. Generally, training sessions take place during office hours.