Deepening connection: communication is key!

Do you recognize the feeling that communication with some colleagues is more difficult than desired?

The question is not who is to blame, but how to smooth out these communication bumps. This training dives into the world of communication styles and shows you how to attune your own style to others to create real connection. Discover the power of real listening and learn to give valuable feedback. Become clearer and more complete in your communication, no matter who you are talking to.

1 day live on location by Utrecht and a couple of weeks later 1 daypart online - morning or afternoom

Do you recognize the feeling that communication with some colleagues is more difficult than desired? The question is not who is to blame, but how to smooth out these communication bumps. This training dives into the world of communication styles and shows you how to attune your own style to others to create real connection. Discover the power of real listening and learn to give valuable feedback. Become clearer and more complete in your communication, no matter who you are talking to.This engaging live on-site training at VZ explores:

* Working together in harmony: the influence of nonverbal communication, assumptions and biases.
* The art of attentive listening and effective questioning.
* Distinguishing between empathy and sympathy.
* Giving and receiving feedback constructively.
* Connective confrontation: nonviolent communication.

To get the most out of the training, we ask that you complete the following preparatory assignments.

* Watch a video about sympathy versus empathy
* And complete the accompanying survey.
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* Consciously deal with the role of assumptions in communication.
* Listen and ask questions effectively.
* Show your vulnerability when it promotes mutual connection.
* Give constructive feedback that leads to improvement.