Trend Micro™ Certified Professional Officescan v11.0

Course Outline

In this course, you will learn how to use Trend Micro™ OfficeScan. This course

provides information about the basic architecture, deployment scenarios,

installation, configuration, and administration options, and troubleshooting

details that a network administrator needs to know for successful

implementation and long-term maintenance..

Prerequisites & Audience

Target Audience:

This course is designed for IT professionals who’re responsible for protecting

networks from any kind of networked, endpoint, or cloud security threats.

The individuals who will typically benefit the most include:

• System administrators

• Network engineers

• Support Engineers

• Integration Engineers

• Solution & Security Architects

Course Prerequisites

Before you take this course, Trend Micro recommends that you have a working

knowledge of their products and services, as well as basic networking concepts

and principles.

You should also have a working knowledge of the following products:

• Windows 2003 / 2008 / 2012 / 7 / 8 servers and clients

• Microsoft Internet Information Server (IIS)

• General understanding of malware

Course Objectives

In this course, you will learn how OfficeScan works. This course provides information about the product architecture, internal processes, how it addresses threats on the desktop, and troubleshooting information that a technical support engineer would need to know to support the product.

Course Topics

• Overview

• Changes in this Release

• Architecture

• Deployment

• OfficeScan Server and Agent deployments

• Communication and Administration

• Ports and Protocols

• Authentication

• Users and Roles and Grouping

• Protection

• Smart Protection Network and Smart Protection Servers

• Virus Protection

• File Reputation

• Spyware/Grayware Protection

• Firewall Protection

• Web Threat Protection

• Behaviour Monitoring (including Unauthorized Change Prevention)

• Ransomware Protection

• Memory Scanning and Browser Exploit Solution

• Suspicious Connection Services

• Troubleshooting

• Update

• Data Loss Prevention

• Control Manager

• Administration

• Policy Management

• Data Discovery

• Connected Threat Defense

Certification

Trend Micro Certified Security Master (TCSM)