BCS EXIN Modeling Business Processes

EXIN/BCS Modeling Business Processes

This course contains the business process improvement framework that needs to be a part of the toolbox of every business analysis professional.

Overview

OVERVIEW

This course focuses on investigating, modeling, analyzing, and improving business processes.

During the training, candidates are taught the hierarchy of business processes and can practice applying business process modeling techniques within a framework for business process improvement.

This two-day BCS Modelling Business Processes course provides a qualification for business analysis professionals who wish to know how to deal with business processes on different enterprise levels, starting on the organizational level and ending on the work instruction level.

Certification

The course prepares for an examination: a one-hour, closed book, multiple-choice test leading to the EXIN/BCS Practitioner Certificate in Modeling Business Processes. The exam is held at the end of day 2 of the course.

The exam is based on the BCS Practitioner Certificate in Modeling Business Processes syllabus.

This course fulfills the European Qualification Framework level 4 and SFIA level 3.

Content of the course

Module 1: The context for business process modeling
This module explains why we model business processes. It also defines different concepts important to business process modeling. The hierarchy of business processes – enterprise, event-response, and actor-task levels – is introduced.

Module 2: Modeling at the Enterprise level
This module explains the context diagram for business processes - an organization model. Students will build an organizational-level model for a given scenario to get more affinity with this technique. This module explains relationships between processes, including those at the same level and across hierarchy levels. We also discuss how the organizational model processes support the value proposition's delivery.

Module 3: Modeling at the Event-Response level
This module covers selected business process modeling techniques from UML and explains the notation – actors, tasks, process flows, decisions, fork, join, etc. Finally, we present the difference between internal performance measures and customer expectations of performance.

Module 4: Modeling at the Task-Actor level
This module teaches how to identify tasks and construct a task description. We will document steps and business rules with a task with a UML activity diagram and in structured English.

Module 5: Improving business processes
This module teaches how to identify problems with the AS-IS business processes and analyze the process flow, handoffs, and tasks. This module also focuses on staff performance issues and modeling the TO-BE business processes. We explain how to use business scenarios to identify combinations of conditions that the improved business process must handle.

Module 6: Managing and implementing change
This module explains how the process of introduction of the new process can be facilitated within an organization.

Official Exam