Non-performance and undesirable behaviour, incl. file building: performance management (Dutch HRM & Labour Law Module 4, in English

For non-Dutch speaking managers or HR-professionals working in an international company based in the Netherlands

In this workshop we discuss employment law frameworks and practical tips in light of designing ‘improvement processes’ in the event of alleged non-performance and undesirable behaviour, for example based on a code of conduct, warnings and intervention. 

We refer to contemporary notions of what it takes to be a good employer and look at good employment practices.

We will discuss approaches and instruments needed for file building. And, of course, we also pay attention to the prevention of non-performance and undesirable behaviour. We do this in a way that suits you, your values, ambitions and challenges – and those of your organisation.

As an included service, we offer each individual participant of any first of our workshops a one hour personal intake & advice (in person or online).

Topics

The following topics will be covered in this workshop:

• • Dealing with perceived non-performance. How should you deal with an employee who always refuses to wear protective equipment when performing his job, or with an employee who is regularly late? How should you act towards employees who do not comply with the procedural rules when reporting sick, or who execute their work so carelessly that the company suffers damages? What should you do with an employee who can no longer keep up with his work? How much effort do you have to make as an employer to keep them employed? What requirements must an improvement project meet?

• • Dealing with undesirable behaviour. How do you prevent undesirable behaviour by paying attention to core values and codes of conduct? How do you translate a code of conduct into warnings and interventions, including suspension and immediate dismissal? What are the employment law frameworks and practical tips for investigating and handling complaints?

• • File building remains an important point of attention. Without a good file structure, there will be no termination of the employment contract with an employee who continues to malfunction despite many conversations. Do you still have to try to keep them employed, or can you suffice with striving for dismissal? What are the legal requirements for a comprehensive personnel file and how do you deal with this in practice? Bottlenecks in dismissal & filing.

• • What ground for dismissal forms the basis of a non-performance file? And how do you provide the correct substantiation for that ground? When is the file ready for dismissal? How can it be demonstrated that the employee has been offered an improvement program, that a suitable training offer has been made and that there are no options for transfer?

• • Of course, we also pay attention to: how do you conduct a continuous and motivating conversation about the performance and behaviour of employees – and yourself? What is the relationship between the wishes and requirements in the field of development, training, and improvement processes, in relation to the ambitions and goal of the organization?

RESULT

At the end of this workshop, with a maximum of eight participants, in which we also work with your own cases:

• You will have knowledge of employment law frameworks for dealing with alleged non-performance and undesirable behaviour, based on contemporary notions of what it takes to be a good employer and good employment practices.
• You know how to deal with situations in which discontinuation of the employment relationship seems inevitable.
• You have tools for concrete solutions for the cases you brought to the table during the workshop.
• You will have received suggestions for having a continuous motivational dialogue your employees.
• You will receive a ‘Certificate of Achievement’.

This one day workshop is part of the HRM College learning path ‘Dutch Labour law & HR for contemporary management’ for non-Dutch speaking managers and HR professionals working in an international company based in the Netherlands.