Giving and Receiving Feedback

Learn to give and receive feedback effectively using your practical toolbox and focus on compliance, and improve the feedback culture in your company during this MK Leads training.

Do you want to get better at giving feedback and respond more confidently to the feedback you receive? Would you like to strengthen your communication skills and remain firm when it comes to feedback? A strong feedback culture within teams and organisations contributes to both individual and team performance. In this training, you will learn to accurately observe behaviour, give and receive feedback effectively, and discover how motivation contributes to behavioural change.

During the training you are given practical tools to communicate feedback in a clear and structured way and to deal constructively with feedback you receive. You learn to make behaviour concrete, so the other person understands exactly which behavioural change is desired. You also learn how to formulate your message clearly, which questions to ask to make the feedback concrete, how to deal with difficult reactions and how to come to clear follow-up agreements.